RETURN POLICY
Return Policy – 8ight 9ine
All of our products are made-to-order just for you.
We do not offer returns or exchanges unless the product is damaged or defective.
If there’s an issue with your order, contact us at [your email] within 7 days of delivery. Please include your order number and a photo of the issue.
We’ll replace the item or offer a refund when appropriate.
Please note:
- No returns for wrong size or buyer’s remorse
- All sales are final on limited drops
Thank you for supporting a mindful, made-to-order brand.
SHIPPING
Shipping Policy – 8ight 9ine
All products from 8ight 9ine are made-to-order. This ensures quality, reduces waste, and allows us to deliver a more intentional experience.
Processing Time
Please allow 2–4 business days for your order to be processed and sent into production. Once shipped, you will receive a confirmation email with tracking details.
Shipping Times
Domestic U.S. shipping times vary by product:
T-Shirts: 4–7 business days
Hoodies: 4–9 business days
Multiple item orders: 5–10 business days
Shipping timelines may vary during holidays, limited releases, or high-demand drops.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. We aim to provide fair, transparent rates from our fulfillment partners.
International Shipping
At this time, we currently ship within the U.S. only — but we’re actively working on expanding worldwide.
Customers in Canada and Mexico may still see availability through Amazon. Shipping times and costs may vary depending on the product and location.
Some orders may be fulfilled through third-party partners with international capabilities. Depending on your region, you may still receive your order if it's processed through one of their global centers. As our operations grow, so will our reach — stay locked in for updates
Delivery Issues
If your order has not arrived within 10 business days of receiving your tracking information, please contact us at support@8ighty9ine.com with your order number and details. We’ll make sure your issue is resolved promptly.